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Add promo code batches

Use multiple codes when partners or groups need separate codes for the same offer. You can generate new codes or enter a list you have already prepared. You need permission to manage the promotion; an organization owner can complete these steps.

Prepare the promotion​

When creating an offer, choose Add or issue codes later under How customers get it. Select Create Promo to save it as inactive and open Edit Promo.

For the event, name, and discount fields, follow Create an event promo code, choosing Add or issue codes later instead of One shared code.

Generate unique codes​

  1. In the promotion's Codes tab, select Add Codes.
  2. Choose Generate.
  3. Enter Count for the number of codes you need.
  4. Optionally enter Prefix (optional), such as NEIGHBOR, and Label Prefix (optional), such as “Community Partner.”
  5. Set Max Redemptions for each Code if needed. Use 1 when each code should be redeemed once.
  6. Select Add Codes.

Check the new total and active-code count. Generating two codes adds two separate codes to the offer.

Add your own list​

  1. Select Add Codes and choose Manual.
  2. Enter Codes (one per line or comma-separated). For example, enter LIBRARY15 and ARTSCLUB15 on separate lines.
  3. Set Max Redemptions for each Code if needed. A value of 5 gives each code in this batch its own five-redemption limit.
  4. Select Add Codes and check that the expected codes appear.

Review each batch's limits before adding it. The per-code limits do not replace any overall limits on the promotion.

Activate and check before sharing​

New codes can be active while their promotion is still inactive. Select the promotion's Inactive control to change it to Active, then reopen Edit Promo and check that both the promotion and expected codes are active. On a phone, open the promotion's actions menu and select Edit.

Adding codes here does not send them to customers. Share the appropriate code through your intended customer or partner communication. Staff can also apply a code at the box office.

If a code cannot be added, check the message and correct the entry before submitting again. Include the promotion name and message when contacting support.

Edit or retire an individual code when its label, limits, or availability need to change.