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Customize your dashboard

Open Dashboard in your organization's sidebar. On a phone, open the sidebar from the page header first. Check that you are working in the correct organization.

Your permissions determine which records and tools you can open.

Open a record or event-day tool

  • Next Event Time shows the next event time, its venue, and the number of tickets sold. Select Open Box Office to sell tickets for that event time, or Start Check-In to open its attendee list.
  • In Recent Orders, select an order number to open that order. Select the customer's name to open their customer profile.
  • In Support Inbox, select a conversation to read and reply to it.
  • In Coming Up, select an event name to open its editor.

The next-event-time shortcuts take you to that specific event time. Check its name and date before selling tickets or checking anyone in.

Choose which sections to show

  1. Select Customize in the page header.
  2. Under Visible widgets, clear a section's checkbox to hide it, or select the checkbox to show it again.
  3. Close the menu. Your changes take effect immediately and remain after a page reload.

These choices apply to this organization's dashboard in this browser. A separate browser or browser profile may show the default sections. Hiding a section does not remove its orders, events, or conversations.

If a section is missing, check Customize first. If you cannot open a record or action you need, ask your organization administrator to check your access. For other problems, contact support with the page and message shown.