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Reset a forgotten password

Use the email address for your Eventyr account. You need access to that inbox to reset your password.

Request reset instructions​

  1. Open the organizer login page and select Forgot password?.
  2. Enter your Email Address.
  3. Select Send Reset Instructions.
  4. When Check Your Email appears, look in that inbox for the password-reset message and follow its link.

If the message does not arrive, check your spam folder and the address you entered. Resend Instructions returns you to the email form. Check or correct the address, then select Send Reset Instructions again.

Set your new password​

  1. On Set a New Password, enter a New Password.
  2. Enter the same value in Confirm Password.
  3. Check that all requirements below the fields are met, then select Save Password.
  4. When Password updated appears, select Go to login and sign in with your email address and new password.

The password must contain 10–128 characters and at least three of these four kinds of characters: uppercase letters, lowercase letters, numbers, and symbols. Do not put spaces at the beginning or end. Save Password stays disabled until the requirements are met and both entries match.

“Your reset link is invalid or has expired.” means you cannot use that link to set a password. A link that has already completed a reset cannot be used again.

Select Back to Login, then Forgot password? to request fresh instructions. Open the link from the new message.

If you cannot access the inbox or still cannot reset your password, contact support. Never send a password or reset link to support.

If you are already signed in and know your current password, you can change it in User Settings.