Find unfinalized event times

The Needs finalization section helps you find event times whose start time has passed but that are still active. You need reports access in the organization.

1. Open Reports in the organizer workspace.
2. Select Open Exceptions from Overview.
3. Find Needs finalization.
4. Review the event name, event time, Pending, Recognized, and Admissions in each row. On a phone, scroll the table sideways to see additional columns.
5. Select the event time to open its detailed report.

Check that you are reviewing the intended event time before following up with the staff member responsible for its status. Opening the report does not finalize the event time.

If an event time appears unexpectedly, include its event name, date, time zone, current status, and the figures shown when contacting support.

For help navigating its sales report, see Review ticket sales.

When you have confirmed that an event time has ended, follow the steps to mark it completed.