Create and edit a venue

Create a venue so you can use its location when setting up an event. You need permission to manage venues in the organization. An organization owner can complete these steps.

Add the location

1. Open Venues & Seat Maps in your organization's administration area.
2. Select New Venue.
3. Enter Venue Name, Address line 1, City, State, and ZIP Code. Use Address line 2 for a suite, studio, or other address detail if needed.
4. Choose the venue's Timezone. Check this even if the address is already filled in.
5. Select the existing tax configuration or configurations that apply to the venue, and choose one as the default.
6. Select Create Venue.

Choose tax settings that your organization has established for this location. For creating and assigning a named treatment, see Manage manual tax configurations. If you are unsure which configuration applies, ask the person responsible for your organization's tax setup before continuing.

Find and update a venue

1. Return to Venues & Seat Maps and use the search box to find the venue by name.
2. Select the venue's name to open Edit Venue.
3. Change the name, address details, or time zone as needed.
4. Select Save venue details. Wait for Venue details saved. before leaving the editor.

You can reopen the venue to check the saved details. If you renamed it, search for its new name in the venue list.

For assigned seating, you can now create a seat map for the venue.

If you cannot finish

Check that all required address fields and the time zone are filled in. A venue also needs at least one selected tax configuration and a default chosen from that selection.

If the tax configurations cannot load, use Refresh in that section. If the problem continues, ask your organization administrator for help and include the message shown on screen. See Contact support for what to include in a support request.