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Book free tickets

Free tickets use the same selection flow as paid tickets. Follow General admission events or Reserved-seating events to choose your event time, select tickets, and enter your contact details at checkout.

Confirm your order​

The difference is the final checkout total. If it is zero, including any fees, taxes, and discounts:

  • No card details are needed.
  • Select Confirm order instead of Pay.
  • Wait for the order confirmation before leaving the page. A free selection still needs a completed booking.

A free ticket price alone does not necessarily mean the entire order is free. If an amount remains due, follow the payment step in the relevant booking guide.

After confirmation, use the same wallet and ticket instructions as a paid booking: find your tickets and prepare them for admission.

Apply a promo code​

If the organizer gives you a promo code, apply it at checkout before completing the order. The offer must cover your selected tickets or passes.

  1. Select Got a promo code? Click here.
  2. Enter the code in Promo code, then select Apply.
  3. Review the offer name, code, Discount, and updated Total in the order summary. On a phone, expand the summary if needed.
  4. Check that the discount matches the offer before proceeding. Additional tickets or passes, fees, or taxes may leave an amount to pay.

Entering a code alone does not apply it. To remove or replace it, select Clear promo code (the × beside the applied code), check the updated total, then enter another code and select Apply if needed.

If the final total is zero, select Confirm order after completing your contact details and reviewing the purchase terms. Otherwise, complete payment. An applied discount is not a completed booking: wait for the order confirmation.

If a code does not work, check its spelling and the event, event time, collection, pass option, price tier, and quantity covered by the offer. Codes can expire, become inactive, or reach their usage limits. Contact the organizer before completing the order if the discount is not what you expected.