Overview
A pass offers admission across eligible event times under the organizer's conditions. What it covers depends on the pass type, option, and included events. A pass is not automatically valid for every event the organizer runs.
Compare pass types
| Pass type | What it offers | When event times are booked |
|---|---|---|
| Series Pass | A particular set of event times bought together. | Choose the series during purchase; its event times are booked together. |
| Build Your Own Pass | Choose the event times you want to attend. | Choose and book the required number of distinct event times during purchase. |
| Flex Pass | Credits to book eligible event times. | Buy the pass first, then redeem credits for available event times. |
Check the included events, scheduled dates, number of credits or event times, price tiers, and organizer's conditions before buying. Buying a Flex Pass alone does not reserve admission to an event time.
Browse passes to compare the organizer's offers. If you only want admission to one event time, browse events.
After purchase, find your pass under Passes in your wallet. Keep the order reference for any questions about the booking.
Credit expiry and event limits
Check the credit expiry and any limit shown when buying your pass. Unused credits cannot be redeemed after their deadline, but tickets already issued remain valid.
A limit on event times per event applies to each pass across all its bookings, including past event times. Each admission uses one credit and one place in that allowance, even when booking the same event time again. Returned and extra credits follow the same limit. If a booking is released, its place in the allowance becomes available again.
Your pass keeps the expiry and limit you purchased, even if the organizer changes the current offer. Contact the organizer if you need help with a booking that would exceed the limit.